FULL CAPABILITY MAP
300+ capabilities.
Zero endless scrolling.
NETXGEN brings a large operator stack together. Use the persistent navigator and live search to jump directly to the area you are evaluating.
QUICK ACCESSJump directly to a platform layer.
Showing the full customer-facing capability map.
01 / CAPABILITY LAYER
123Platform & Operations
Operate players, staff, support, reporting, migration and launch from one connected layer.
Core Platform & Operator Operations25
- Public Gaming Website
- Dedicated Site Backoffice
- Multi-Tenant Architecture
- Tenant-Isolated Runtime
- Tenant Configuration
- Customer/Site Management
- Player Management
- Staff Management
- Role-Based Staff Access
- Granular Permission Management
- Notifications Center
- Operational Dashboard
- Customer Command Workspace
- Site Management Center
- Operational Reporting
- Configuration Management
- Feature Entitlements
- Module Enable/Disable
- Tenant Feature Flags
- Customer-Specific Configuration
- Runtime Health Visibility
- Service Manifest
- Desired-State Synchronization
- Environment Configuration
- Production/Sandbox Separation
Player & Account Management20
- Player Registration
- Player Login
- Player Profile
- Player Account Management
- Player Status Management
- Player Segmentation
- Player Notes
- Player Tags
- Player Transaction History
- Player Game History
- Player Bonus History
- Player Wallet History
- Player Security History
- Player Session Visibility
- Device History
- Account Lock/Unlock
- Manual Player Actions
- Player Risk Visibility
- Player KYC Status
- Player Responsible Gaming Status
Live Support & Tickets28
- 24/7 Technical Support
- Live Support Console
- Customer Tickets
- Ticket Assignment
- Ticket Status Management
- Ticket Categories
- Ticket Priority
- Internal Ticket Notes
- Customer Communication
- Support Agent Roles
- Support Supervisor Roles
- Support Admin Roles
- Conversation Filters
- Assigned Conversations
- Unassigned Conversations
- Support History
- Production Incident Escalation
- API Support
- Wallet Support
- Provider Support
- Game Launch Support
- Payment Callback Support
- Sportsbook Support
- Domain Support
- SSL Support
- Database Support
- Migration Support
- Onboarding Support
Reporting & Analytics20
- Operational Reports
- Gaming Reports
- Game History
- Transaction Reports
- Financial Reports
- GGR Reports
- Turnover Reports
- Provider Usage Reports
- Commercial Reports
- Bonus Reports
- CRM Reports
- VIP Reports
- Loyalty Reports
- Risk Reports
- Fraud Reports
- KYC Reports
- Support Reports
- Audit Reports
- Technical Health Reports
- Customer-Level Reporting
Migration & Rebrand12
- Existing Platform Audit
- Provider Landscape Mapping
- Player Data Mapping
- CRM Mapping
- Configuration Migration
- Callback Migration
- Domain Migration
- Rebrand Workflow
- Staging Testing
- Production Cutover
- Migration Diagnostics
- Rebrand Support
Deployment & Onboarding18
- Customer Preparation
- Activation
- Tenant Provisioning
- Runtime Provisioning
- Database Preparation
- Initial Configuration
- Provider Setup
- Payment Setup
- SMS/Auth Setup
- Domain Setup
- SSL Setup
- Branding
- Experience Studio Setup
- Sandbox Testing
- Production Readiness
- Launch Checklist
- Customer Training
- Technical Onboarding
02 / CAPABILITY LAYER
66Gaming
Casino, sportsbook, game distribution, configuration, catalog and provider-facing gaming workflows.
Gaming Distribution40
- 30,000+ Game Catalog Architecture
- Slots
- Live Casino
- Crash Games
- Instant Games
- Original/In-House Games
- Official Games
- Clone Games
- Premium Game Sources
- Game Provider Management
- Game Aggregator Management
- Game Source Management
- Game Packages
- Provider Collections
- Game Collections
- Category Management
- Game Search
- Game Filtering
- Customer Game Assignment
- Tenant Game Assignment
- Game Enable/Disable
- Provider Enable/Disable
- Source Enable/Disable
- Preferred Source
- Source Priority
- Source A/B/C Abstraction
- Automatic Source Fallback
- Strict Source Mode
- Auto-Fallback Mode
- Provider Health
- Source Health
- Game Availability
- Catalog Synchronization
- Game Metadata Mapping
- Provider Game Mapping
- Duplicate Game Resolution
- Game Manifest
- Game Readiness
- Launch Diagnostics
- Commercial Usage Visibility
Game Configuration13
- RTP Profile Management
- Tenant RTP Profiles
- Player RTP Profiles
- Max-Win Configuration
- Game Limits
- Free Spin Configuration
- Game Currency Mapping
- Game Language Mapping
- Game Launcher
- Game Session Management
- Game Launch URLs
- Launch Failure Diagnostics
- Provider Fallback Logic
Sportsbook13
- Sportsbook Integration Layer
- Sportsbook Launch
- Sports Wallet Integration
- Sportsbook Session Mapping
- Sports Betting Transactions
- Sports Bet Settlement
- Sports Bonus Support
- Sportsbook Callbacks
- Sportsbook Provider Health
- Sportsbook Commercial Reporting
- Sportsbook Entitlement
- Sportsbook Embed/iFrame Support
- Sportsbook Technical Diagnostics
03 / CAPABILITY LAYER
51Money & Wallet
Wallets, transactions, finance, deposits, withdrawals, reconciliation and commercial transaction flows.
Wallet System20
- Main Wallet
- Bonus Wallet
- Coin Wallet
- Reward Wallet
- Cash Wallet Logic
- Multiple Wallet Types
- Wallet Balance Management
- Wallet Ledger
- Wallet Transaction History
- Provider Wallet Mapping
- Gaming Debit
- Gaming Credit
- Bet Transactions
- Win Transactions
- Refund Transactions
- Rollback Handling
- Idempotent Transactions
- Wallet Callback Handling
- Wallet Reconciliation
- Balance Diagnostics
Finance & Payments31
- Deposits
- Withdrawals
- Deposit Approval
- Withdrawal Approval
- Manual Deposits
- Manual Withdrawals
- Third-Party Payment Flows
- Payment Provider Integration
- Payment Callbacks
- Payment Webhooks
- Transaction Ledger
- Transaction Search
- Finance Reporting
- Currency Mapping
- Multiple Currency Support
- GGR Reporting
- Turnover Reporting
- Provider Usage Reporting
- Provider Cost Visibility
- Settlement
- Collections
- Credit Top-Up
- Prepaid Credit
- Tenant-Isolated Credit
- Product-Specific Credit
- Wallet-Specific Credit
- Commercial Rate Management
- Revenue Calculation
- Provider Cost Calculation
- Customer Selling Rate
- Financial Reconciliation
04 / CAPABILITY LAYER
84Growth
Bonus, CRM, campaigns, VIP, loyalty, rewards, retention and gamification.
Bonus Engine26
- Welcome Bonus
- Deposit Bonus
- Reload Bonus
- Cashback
- Loss Bonus
- Free Spins
- Sports Bonus
- Manual Bonus
- Campaign Bonus
- VIP Bonus
- Retention Bonus
- Reactivation Bonus
- Turnover Rules
- Wagering Requirements
- Maximum Bet Rules
- Provider-Based Rules
- Game-Based Rules
- Category-Based Rules
- Currency Rules
- Segment Rules
- Eligibility Rules
- Bonus Expiry
- Bonus Activation
- Bonus Cancellation
- Bonus Usage Tracking
- Bonus Wallet Integration
CRM19
- CRM Dashboard
- Player CRM Profile
- Customer Notes
- Player Segments
- Player Value Classification
- Call Center
- Callback Management
- Player Contact History
- Retention Workflows
- Reactivation Workflows
- Campaign Targeting
- Player Actions
- Manual Offer Assignment
- Bonus Assignment
- SMS Actions
- Communication History
- CRM Activity Timeline
- VIP Visibility
- Behavioral Signals
Marketing Automation17
- Marketing Campaigns
- Campaign Segmentation
- Automated Campaigns
- Scheduled Campaigns
- Retention Campaigns
- Reactivation Campaigns
- Deposit Campaigns
- VIP Campaigns
- Player Lifecycle Campaigns
- SMS Campaigns
- Push-Ready Campaigns
- Popup Campaigns
- Promotion Campaigns
- Campaign Scheduling
- Campaign Measurement
- Offer Assignment
- Campaign Target Rules
VIP / Loyalty22
- VIP Club
- VIP Levels
- VIP Player Management
- XP System
- Level System
- Coin System
- Loyalty Points
- Loyalty Rewards
- Wheel
- Lottery
- Missions
- Challenges
- Tournaments
- Leaderboards
- Daily Rewards
- Weekly Rewards
- Surprise Rewards
- VIP Offers
- VIP Segmentation
- VIP Player Actions
- Loyalty Campaigns
- Gamification Engine
05 / CAPABILITY LAYER
79Experience
Desktop, mobile, CMS, localization, content operations and Experience Studio.
Experience Studio / CMS46
- Independent Desktop Experience
- Independent Mobile Experience
- Desktop Builder
- Mobile Builder
- Page Builder
- Modular Layout System
- Widget Areas
- Drag-and-Drop Structure
- Hero Blocks
- Banner Blocks
- Promotion Banners
- Game Rows
- Provider Rows
- Jackpot Blocks
- Tournament Blocks
- Sportsbook Blocks
- VIP Blocks
- Loyalty Blocks
- CTA Blocks
- Text Blocks
- Image Blocks
- Video Blocks
- Slider Blocks
- Custom Sections
- Promotion CMS
- Popup Manager
- Scheduled Content
- Draft Mode
- Preview Mode
- Publish Workflow
- Scheduled Publishing
- Brand Management
- Logo Management
- Favicon Management
- Color Management
- Typography Management
- Theme Management
- Header Management
- Navigation Management
- Footer Management
- Button Styling
- Card Styling
- Background Management
- Light Mode
- Dark Mode
- Custom Themes
Mobile Experience18
- Mobile-First Experience
- Independent Mobile Navigation
- Mobile Homepage Composition
- Mobile-Specific Campaign Ordering
- Mobile Content Priorities
- Mobile-Specific CTAs
- Mobile Game Discovery
- Touch-First UX
- One-Hand Navigation
- Bottom Navigation Support
- Drawer Navigation
- Mobile Promotions
- Mobile VIP Experience
- Mobile Retention Experience
- Mobile Marketing
- PWA-Ready Architecture
- Stable PWA Entry Architecture
- Mobile Web / PWA Routing Modes
Localization15
- Multilingual Platform
- Turkish
- English
- Spanish
- Arabic
- RTL Architecture
- Central Language Registry
- Module-Level Translation Keys
- Backend Enum Preservation
- Language Fallback
- Multilingual CMS Content
- Language-Specific SEO
- Language-Specific Promotions
- Language-Specific Pages
- Future Language Extension
06 / CAPABILITY LAYER
113Security & Trust
Authentication, KYC, fraud, responsible gaming, audit evidence, security and technical logs.
Authentication & Access19
- Username/Password Authentication
- SMS OTP
- Two-Factor Authentication
- Sempico SMS Integration
- Twilio-Compatible SMS Layer
- OTP Verification
- Authentication Logs
- Session Management
- Session Revocation
- Device Recognition
- IP Tracking
- Suspicious Login Detection
- Account Takeover Monitoring
- Staff Authentication
- Staff 2FA
- Role-Based Access Control
- IP Allowlisting
- Permission Scopes
- Security Audit Trail
KYC12
- KYC Management
- Identity Verification Workflow
- Customer Verification Status
- Document Review
- Verification Decisions
- KYC Logs
- KYC Risk Visibility
- KYC Provider Integration Layer
- External KYC Entitlements
- Manual Verification Workflows
- Identity Data Matching Architecture
- Verification Audit Trail
Risk & Fraud19
- Risk Management Center
- Fraud Monitoring
- Fraud Rules
- Risk Signals
- Player Risk Scoring
- Fraud Alerts
- Watchlists
- Correlation Detection
- Trigger Management
- Fraud Investigation
- Fraud Cases
- Security Events
- AI Analysis Layer
- External AI Provider Capability
- Customer-Owned AI API Keys
- Automated Risk Analysis
- Risk Logs
- Incident Correlation
- Suspicious Behavior Visibility
Responsible Gaming11
- Responsible Gaming Center
- Player Limits
- Player Restrictions
- Responsible Gaming Status
- Responsible Gaming Actions
- Account Restrictions
- Player Protection Workflow
- Responsible Gaming Audit
- Responsible Gaming Reporting
- Responsible Gaming Evidence
- Responsible Gaming Case Management
Security24
- Tenant Isolation
- Database Isolation
- Storage Isolation
- Cache Isolation
- Session Isolation
- RBAC
- Granular Permissions
- IP Restrictions
- IP Allowlists
- Signed Requests
- HMAC Authentication
- API Signatures
- Webhook Signatures
- Rate Limiting
- Request Validation
- Security Logs
- Audit Logs
- Session Security
- Device Security
- Account Takeover Protection
- Secret Lifecycle Management
- Security Configuration
- Security Event Visibility
- Staff Action Traceability
Evidence & Audit13
- Evidence Vault
- Immutable-Style Evidence Records
- Audit Trails
- Player Action Logs
- Staff Action Logs
- Financial Logs
- Provider Logs
- API Logs
- Incident Evidence
- Searchable Operational Evidence
- Timestamped Actions
- Actor Visibility
- Change History
Technical Logs15
- Central Technical Logs
- Integration Logs
- Migration Logs
- Runtime Errors
- PHP/Application Errors
- Provider Errors
- Callback Errors
- Authentication Errors
- Database Errors
- Structured Error Codes
- Failure Reason Visibility
- Subsystem Identification
- Last Check Timestamp
- Suggested Remediation
- Retry Actions
07 / CAPABILITY LAYER
109Technology & Infrastructure
Infrastructure, domains, NOC, provider adapters, APIs and external service integration.
Infrastructure19
- Dedicated Customer Runtime
- Tenant Runtime Isolation
- Separate Public Host
- Separate Backoffice Host
- Deployment Management
- Installation Workflow
- Activation Workflow
- Activation Codes
- Desired-State Sync
- Configuration Sync
- Feature Manifest
- Runtime Manifest
- Heartbeat
- Health Monitoring
- Service Health
- SSL Health
- Database Health
- API Health
- Deployment Health
Domain Resilience15
- Domain Management
- Primary Domain
- Standby Domains
- Domain Aliases
- Domain Type Management
- Domain Health Checks
- Automatic Domain Switching
- Domain Failover
- Approved Failover List
- Periodic Domain Monitoring
- Domain Change Audit
- Domain Notifications
- Telegram Notifications
- SSL Monitoring
- Public/Backoffice Domain Separation
Operations / NOC13
- Operations Command Center
- Platform Health
- Tenant Health
- Wallet Health
- Domain Health
- Runtime Health
- Incident Management
- Incident Visibility
- Service Failures
- Maintenance Visibility
- Health History
- Operational Notifications
- Production Monitoring
Provider Integration Layer19
- Provider Adapter Architecture
- Aggregator Integration
- Direct Provider Integration
- Custom Gaming Sources
- Provider Credentials
- Provider Secret Management
- Environment Selection
- API Host Configuration
- Callback URL Configuration
- Wallet Mapping
- Game Mapping
- Provider Discovery
- Provider Metadata
- Provider Readiness
- Provider Diagnostics
- Provider Manifest
- Source Abstraction
- Source Fallback
- Provider Shutdown Controls
Developer Platform22
- REST API
- Webhooks
- `/discovery`
- `/health`
- `/meta`
- API Authentication
- HMAC
- Idempotency
- Callback Contracts
- Webhook Contracts
- API Versioning
- Backward Compatibility
- Sandbox Environment
- Production Environment
- Integration Testing
- Readiness Diagnostics
- Onboarding Diagnostics
- Technical Documentation
- API Error Contracts
- API Health Checks
- Custom Integration Support
- Adapter-First Architecture
External Service Integration21
- SMS Providers
- Authentication Providers
- Payment Providers
- Gaming Providers
- Sportsbook Providers
- KYC Providers
- OCR Services
- Face Verification Services
- Email Services
- Email Validation
- Push Notification Services
- CAPTCHA/Turnstile
- Monitoring Services
- Document Signing
- IP Intelligence
- Phone Intelligence
- Address Intelligence
- Translation Services
- PDF Services
- Inbound Email-to-Ticket
- Tenant-Level Service Entitlements
ONE INFRASTRUCTURE
Request demo ↗Compare scope before you compare price.
Bring your current provider list, required markets and launch model. NETXGEN will map the stack against the capabilities you actually need.